Terms of sale

TERMS AND CONDITIONS OF SALE

1. Company Information
SHAPY is a premium women's activewear brand operated from Nogent-sur-Marne, France.
For any questions regarding orders, products or customer service, please contact:
contactshapypro@gmail.com

2. Products
SHAPY offers premium activewear products designed for women. Product descriptions, images and specifications are provided as accurately as possible. Minor differences in color or appearance may occur depending on screen settings and manufacturing tolerances.

3. Prices
All prices displayed on the website are shown in the selected currency and include applicable taxes when required by law. Shipping costs and any customs duties may be added at checkout depending on the customer's location.

4. Orders
By placing an order, the customer confirms that all information provided is accurate and complete. SHAPY reserves the right to refuse or cancel any order in case of suspected fraud, payment issues or stock unavailability.

5. Payment
Payments are processed securely through Shopify Payments and other approved payment providers available at checkout.

6. Order Processing
Orders are typically processed within 1 to 3 business days after payment confirmation.

7. Shipping
Products are shipped worldwide from our fulfillment partners. Estimated delivery times are:
- Europe: 5 to 10 business days
- North America: 5 to 12 business days
- Rest of the world: 7 to 15 business days

Delivery times are estimates and may vary depending on customs clearance, local carriers and seasonal demand.

8. Customs and Import Duties
International customers are responsible for any customs duties, import taxes or fees imposed by their local authorities.

9. Returns and Exchanges
Customers may request a return within 14 days of receiving their order, provided that items are unworn, unwashed and in original condition with all tags attached.
For hygiene reasons, certain items may not be eligible for return where permitted by law.

10. Refunds
Approved refunds will be issued to the original payment method within 5 to 10 business days after the returned items are received and inspected.

11. Intellectual Property
All trademarks, logos, product designs, images and content displayed on this website are the exclusive property of SHAPY and may not be reproduced or used without prior written consent.

12. Limitation of Liability
SHAPY shall not be held liable for indirect damages resulting from the purchase or use of products sold through this website.

13. Governing Law
These Terms and Conditions of Sale are governed by French law. Any dispute shall be subject to the jurisdiction of the competent French courts.

14. Contact Information
For any questions regarding these Terms and Conditions of Sale, please contact:

SHAPY
contactshapypro@gmail.com
Nogent-sur-Marne, France